Delivery

All of our products are delivered using standard UK delivery (3-5 working days) and delivery costs £2.99.

Please note that orders placed after 4pm will be processed on the next working day.

 

Returns

In the unlikely event that you’re not happy with your product, you can return it if you do so within 30 days of receipt.

To return your¬†product, please send an email to mail@youontrend.com, including your name and order number. We’ll reply within 24 hours to confirm returns instructions.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

The item is your responsibility until it reaches us. Therefore, for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility.

Delivery charges are only refundable where goods are faulty and a refund is made.

CART

X